Earlier this year, Bluetooth on mobile devices was seen as increasingly outdated and only used for the most innocuous of tasks such as pairing with wireless headphones. However, since the Coronavirus crisis, Bluetooth and other mobile technologies are increasingly at the forefront of tracking cases of the virus with the aim of reducing its spread and preventing a deadly second wave.

Public Health bodies throughout the world are developing contact tracing applications, using the technologies most people now carry in their pockets. Google and Apple, in an unprecedented collaboration, have developed an API these applications can use. Some health bodies, such as in the UK, are using alternative methods. Whichever method is used, however, Bluetooth is fundamental to these applications, with each mobile device acting as a beacon and recording the other devices it comes near. When the user of one of the devices tests positive for Covid-19, all the other users of devices they came in contact with will be notified so they can take the appropriate precautions.

Whilst any measure to fight against the Coronavirus is welcome, contact tracing Apps are of course not without risk. Some are concerned about the privacy of these methods. Even though user data is anonymised, there is concern that there are still ways for governments to identify users which could have privacy implications once the current crisis is over. Worries have also been raised about the security of these applications and, especially since they have been developed hastily, that malicious individuals could find ways of gaining control of devices or compromising user data.

Individuals will have to decide for themselves whether or not to download these applications on their devices. In time, the concerns raised will hopefully be mitigated. With a deadly virus that is affecting so many people worldwide, the risks in downloading your local contact tracing App may very well be worth taking so that society can to return to a sense of normality.

The PTT courses TCB: Wireless communications, MJA: Introduction to mobile systems and MJB: Mobile radio communications give an overview of modern mobile communication technologies, many of which will be used by contact tracing Apps. The course TCG: Telecommunications systems security gives a wider overview of security in the industry.

Computer networks play a vital role for businesses and access to cloud services has become increasingly important with many of us working from home.

Ensuring the reliability and security of ICT systems and services is a fundamental requirement for uninterrupted commercial activities. And relevant and up-to-date training plays a key part in reaching that objective.

Too often ICT training concentrates on describing processes rather than providing a deeper understanding of the underlying concepts. But those technical concepts form the foundation upon which engineers can adapt to changes in technology and equipment suppliers.

PTT’s new “Domain and cloud services” online course, along with its sister course “Network services“, provide trainees with a comprehensive introduction to the concepts and techniques they need to maintain and manage ICT networks and services.
With social distancing restrictions, these two online courses can also play an important role in the delivery of digital apprenticeships such as those conforming to the Infrastructure Technician and Network Engineer standards.

The fifth generation of wireless communication technology (5G) is now swiftly being adopted by mobile operators worldwide. However, many aspects of the technology are little understood by the general public, leading to recent wild and incorrect assumptions about the safety of 5G systems.

PTT’s online courses “Introduction to mobile systems” and “Mobile radio communications” describe the evolution from 2G to 5G systems and provide a thorough and understandable technical overview of modern mobile networks. The high speeds and low latency of 5G networks promise to revolutionise the mobile industry through innovative applications of this technology.

These courses are suitable for those joining the mobile sector in a technical role or for those who wish to gain an appreciation of how mobile networks work.