Modern business communications networks and the Internet rely on the inter-relationship between a suite of protocols some of which were devised in the 1970s and subsequently adapted and supplemented to meet the need for high speed, secure communications.

It can be difficult for those maintaining these networks to fight through the thicket of acronyms, equipment manufacturers’ own terminology, and the complexity introduced by protocol modifications.

Therefore, PTT has devised a comprehensive online study programme that ensures participants have a thorough understanding of the operation of networks using the Ethernet and IP suite of protocols.

The “Ethernet/IP networks” study programme consists of a selection of PTT online courses that begin with first principles and then lead through the various aspects of providing secure, reliable and fast communications within offices and between remote sites.

Programme participants have online access to a designated tutor who will answer questions about the content of the courses.

Telecoms companies provide essential services and hold vast amounts of information about their customers. So, the effects of cyber attacks, damage to telecoms infrastructure, employee bad practice, and fraud can be significant.
The new PTT “Telecoms systems security” course ensures telecoms employees are aware of such threats and helps them to guard against security breaches.

Engineers working within the European Space Agency (ESA) Space Operations Centre in Darmstadt, Germany have been taking advantage of the flexibility of online learning from the UK training provider PTT. The engineers work complex shift patterns monitoring the operation of ground stations that track and communicate with the ESA’s spacecraft. So when a need arose to provide these engineers with industry standard training, PTT’s “Level 3 Award in Principles of Telecommunications” online study programme was ideal for the engineers’ professional development.

This accredited programme includes e-learning courses, tutor support and formal examinations all provided online. At the end of the programme, trainees receive a certificate from the UK Awarding Organisation NCFE.

PTT was asked to provide the study programme by Thorn SDS, the UK company which provides managed services into the European Space and Defence market and supports the ground segment services of the ESA.

Paul Brooks, European Service Delivery Manager for Thorn SDS said “After a painstaking search process and a review of our requirements with PTT staff, I enrolled our team on PTT’s programme. One year later, at the end of that programme, our team have successfully completed the course, passed the exams, and received their certificates. The knowledge of telecommunications fundamentals provided by this course is proving invaluable to our staff as they continue to develop their telecommunications skills.

We found the course content to be perfectly targeted and the training material and method of delivery to be well organised and highly professional. The course content and accreditation provided an excellent return on our investment, and the technical and administrative support we received from PTT staff was superb throughout the programme, making light work of a complex and challenging training schedule.

I would wholeheartedly recommend this PTT training.”

Ross Trewhella, Technical Director of PTT said “PTT has been providing technical training to individuals and businesses in the telecommunications and ICT sectors worldwide for 24 years. The fact that the European Space Agency, where accurate technical knowledge is imperative, has had success with PTT courses is testament to our years of experience and commitment to providing the highest quality online training possible.”

Details of the “Level 3 Award in Principles of Telecommunications” can be found at www.telecomsqualification.com