PTT's online courses provide a comprehensive training resource for individuals entering the telecommunications and ICT industries as well as for managers, technicians and engineers who need to stay current with the latest technologies and systems.
Whether you are overseeing professional development within your organisation or looking to expand your own knowledge of telecommunications and data communications, PTT offers courses to meet your needs.
PTT Level 3 Award in Principles of Telecommunications
This study programme introduces the fundamental principles, operation and facilities of modern telecommunications systems. The programme consists of ten online courses and associated online examinations. Successful learners will be awarded a certificate of achievement by NCFE.
PTT Level 3 Certificate in Unified Communications
This programme describes the fundamental principles, protocols, components, applications, testing, and security aspects of unified communications systems. This programme includes twelve online courses along with associated online assessment and essays. Upon completion, successful learners will be awarded a certificate of achievement by NCFE.
Select the category name to see the individual online courses. For further details of each course, select the course title.
Introduction to telecommunications (4 courses)
Telecommunications for managers
The "Telecoms for managers" courses are particularly useful for managers and non-technical staff who require an appreciation of the technological, regulatory and commercial aspects of telecoms.
Telecoms for non-technical staff
The "Introduction to telecoms services" course is particularly useful for customer facing staff who need an appreciation of telecommunications without technical detail. These include customer service agents and retail sales representatives working in the telecoms sector.
Telecommunications fundamentals (8 courses)
Courses providing an introduction to telecoms: The following courses cover the fundamental principles of telecoms technology and are designed for technical staff especially those new to the telecoms sector.
Telecommunications security (1 course)
Telecoms companies are amongst those which are most vulnerable to cyber attacks and other threats. The PTT course below ensures telecoms employees are aware of such threats and helps them to guard against security breaches.
Broadband access (6 courses)
Courses covering copper and optical fibre based technologies that provide broadband access to telecoms services and the Internet.
Introduction to the access network
Broadband technologies
Voice services (5 courses)
Courses covering the delivery of voice services.
Computer networks (7 courses)
Courses covering the operation and security of computer networks.
Wide area networks (8 courses)
Courses covering the operation of the wide area networks that provide long distance communications for businesses and telecommunications providers.
Mobile and wireless networks and services (5 courses)
Courses covering the principles and operation of mobile and wireless networks.
Optical transmission networks (5 courses)
Courses covering the principles and operation of optical networks.
Download the course catalogue in PDF format
Bundled courses providing a comprehensive programme of study:
PTT "Ethernet/IP networks" study programme
This online study programme provides a comprehensive guide to the principles and operation of local and wide area networks. The programme consists of seven online courses and online tutor support. Successful learners will be awarded a certificate of achievement by PTT.
To request further information on any of our e-learning telecommunications courses, including discounts for multiple users and courses, please contact us>>
Course facilities inc. tutor support and certificates
Download individual user price list (pdf)
Level 1: Introductory:
PTT Introductory courses are designed for those with no previous experience or knowledge of digital technology. These courses provide an overview of telecommunications or discuss the fundamentals of electronic communications and ICT. The study of general science at secondary (high) school is a typical pre-requisite for PTT Introductory courses.
PTT Introductory courses are suitable for those joining the ICT sector particularly those in an apprenticeship programme.
Level 2: Intermediate:
PTT Intermediate courses are designed for technicians and engineers requiring an understanding of a certain aspect of digital technology. Those planning to study an Intermediate course should understand the basic principles of computing or electronic communications.
The depth of treatment provided by Intermediate courses is typically equivalent to level 3 of a UK national vocational qualification (NVQ).
PTT Intermediate courses can be used to support level 3 digital apprenticeships.
Level 3: Advanced:
PTT Advanced courses are designed for those who require an in-depth treatment of a certain aspect of digital technology. Such courses are suitable for system designers as well as those who will be responsible for the maintenance of the system described in the course.
Those planning to study a PTT Advanced course should have a background in ICT or telecommunications, and an understanding of the fundamentals and principles of the type digital technology system described in the course.